To track your order, please navigate to the "Track Your Order" section located in the top left corner of our website. Enter your tracking number or order number along with the email address or phone number associated with your purchase to view the most current status and location of your shipment.

To manage your subscription, please navigate to the "Manage Subscription" section and enter the email address associated with your order. You will receive a link via email within approximately 5-10 minutes.

Please check your spam or junk folder if you do not see the email in your inbox. Upon clicking this link, you will be directed to your subscription management portal, where you may skip, pause, or cancel your subscription based on your needs.

Contact our customer support team at support@shoplenoria.com to request a return.

Please ensure that your order remains in its original condition meaning all products must be unopened and undamaged. You will be required to provide photographic or video evidence demonstrating that the product is still intact and in its original state.

Once your request is submitted, a customer support representative will verify your submission and contact you with further instructions.